Privacy Policy

Company name: SOLIDPULSE LABS, SL

Tax ID (CIF): B27565878

Contact email: hello@idptrust.com

Website: www.idptrust.com

This Privacy Policy governs the processing of personal data collected through www.idptrust.com, in compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection (LOPDGDD).

We only collect data that you actively provide to us. The purposes of processing are:

• Contact form: name, email address, company, and message — to respond to your inquiry and manage the pre-contractual or commercial relationship.
• Marketing communications: with your explicit consent, to inform you of news, services, and content related to IDPTrust.
• Website improvement: anonymized technical browsing data (if analytics cookies are enabled).

We do not collect special category data or data from minors under 14. If you believe a minor has submitted data without authorization, please notify us at hello@idptrust.com.

• Handling inquiries: pre-contractual measures at the request of the data subject (Art. 6.1.b GDPR).
• Marketing communications: consent of the data subject (Art. 6.1.a GDPR).
• Service improvement: legitimate interests of the controller (Art. 6.1.f GDPR), unless overridden by the interests or fundamental rights of the data subject.

Data will be retained for as long as necessary to address your request and, once the relationship ends, for the legally established limitation periods.

Data processed on the basis of consent will be retained until you withdraw your consent.

We do not share your personal data with third parties, except where required by law or necessary for the provision of the contracted service.

We use service providers (web hosting, email, Google reCAPTCHA) acting as data processors under appropriate contractual guarantees compliant with the GDPR.

Some providers may be located outside the European Economic Area. In such cases, we ensure that adequate safeguards are in place (EU Standard Contractual Clauses or equivalent mechanisms).

Under the GDPR and LOPDGDD, you may exercise the following rights by sending an email to hello@idptrust.com with the subject 'GDPR Rights' and attaching a copy of your ID:

• Access: know what data we process about you.
• Rectification: correct inaccurate or incomplete data.
• Erasure ('right to be forgotten'): request deletion of your data when no longer necessary.
• Objection: object to the processing of your data in certain circumstances.
• Restriction: request that we suspend processing of your data.
• Portability: receive your data in a structured, commonly used format.
• Withdrawal of consent: at any time, without affecting the lawfulness of prior processing.

If you believe the processing of your data violates applicable law, you have the right to lodge a complaint with the Spanish Data Protection Authority (www.aepd.es).

SOLIDPULSE LABS, SL has implemented the technical and organizational measures necessary to ensure the security of your personal data and prevent its alteration, loss, unauthorized processing, or access.

We reserve the right to modify this Privacy Policy to reflect legislative changes or updates to our services. Any changes will be published on this page with the updated date.